Recruitment Outsourcing


HAYS

A high cost, and increasingly complex category, people may be your organisation’s biggest asset, but procurement of the right skills can be one of the biggest headaches. As CIPS knowledge partner for recruitment services we will equip you with the tools and insight to access better talent, faster and more cost-effectively, whilst reducing risk.

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Recruitment services

At an estimated worth of $921 billion (Staffing Industry Analysts, Workforce Solutions Ecosystem: 2016 Update) the staffing industry is a big category, which when properly managed can offer huge cost efficiencies.

However, there are many different models and tools available in what is fast becoming an increasingly complex area of spend. This section, supported by workforce management specialists, Hays Talent Solutions, will help you decide which model is for you, equipping you with the tools and insight to better benchmark and manage your supply chain.

Benchmark your HR Services Procurement

Resources

Statement of work:  More problem than solution?

For a while now, engaging contingent workers via a Statement of Work (SOW) has been touted as the answer, but is it the right answer?

In this blog, Hays take a hard look at the SOW starting with an examination of what this contract is really all about… What is in the fine print that employers often miss – or the true biggie – what should be included?

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5 Tips for getting the most from your service provider

All too often when it comes to suppliers, organisations find themselves signing contracts and popping them in the filing cabinet never to be seen again. For busy companies, it's the easy way out - the job is getting done. But that doesn't mean the service you're using is the best fit, or the ideal solution, for your business. At Hays Talents Solutions we spend a lot of time in the MSP/RPO sales process building up relationships, ensuring we are the right fit and putting steps in place to ensure we create a true partnership.

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5 Global contingent workforce trends you need to know

Each year, the usage of contingent workers is on the rise, and in order to remain agile and competitive, organisations need to keep a close eye on this growing category. However, with this growth also comes a myriad of increasingly complex legislation, technology, and process implications.

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Creating an agile workforce by engaging an MSP

You don’t necessarily need to be a large organisation to benefit from engaging a managed service provider (MSP) to ensure you are gaining maximum value and efficiency from the flexible component of your workforce.

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What is the gig economy?

The gig economy isn’t new – tradespeople have been working this way for years and the temporary recruitment industry has been firmly established for decades. So why is the phrase ‘gig economy’ increasingly heard in the news, employment disputes and even government reviews and manifestos?

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IR35 Webinar recording and whitepaper

Reform to IR35 legislation has heavily impacted the public sector in 2017. With similar changes anticipated for the private sector, download this whitepaper to find out what lessons you can learn and help you be prepared for what's to come.  

Download your copy

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The Workforce 2020 webinar recording is now available from the Hays website.

This webinar outlines how procurement professionals can step up to help address the biggest challenge facing today’s organisation: access to talent, and in turn raise the profile of procurement. It will discuss the current risks and challenges associated with workforce spend; how strategic procurement methods can be applied and the benefits of applying supply management expertise to workforce management.This webinar outlines how procurement professionals can step up to help address the biggest challenge facing today’s organisation: access to talent, and in turn raise the profile of procurement. It will discuss the current risks and challenges associated with workforce spend; how strategic procurement methods can be applied and the benefits of applying supply management expertise to workforce management.

Download


 

How to effectively manage your non-perm workforce

Discover how to effectively manage the cost and risk of a contract and temporary workforce. Find out how to assess where your biggest spend inefficiencies and risks are coming from and how to address them. 

 



Recruitment Oursourcing:  How to build a business case

So you have read the information, you have consulted a number of service providers, you have an idea of what a successful recruitment process outsourcing model might look like.  Now you need to validate your decision and build a business case that will be signed off without question.  How do you approach this?

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Europes Business Services Destinations

A journey across 10 countries and 20 cities.  Whilst much has been written abut top destinations for business services, few publications have sought to provide an overview of the location spectrum that Europe offers to the sector.  The key aim of this publication is to offer an overview of Europe's lay-of-the-land for locating business services.  We have elected to do so by profiling a selection of desintation countries and cities. 

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How to decide which recruitment solution is for you
With so many different options for staffing your business how do you decide which model you need? This whitepaper outlines all the options available and how you decide which recruitment model is right for you, covering the questions you need to ask yourself, the different options you could consider and what types of situations each lends itself to.

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The Recruitment market - facts and figures
With skills shortages, increasingly complex regulation and constant innovation and tech disruption the recruitment market is an ever evolving industry. This white paper provides you with an overview of the category.

Get the paper

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RPO, MSP and other recruitment TLA's explained
The recruitment world is littered with acronyms, to help you decode the terminology we explain in plain English the different concepts and models

Download the guide

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Recruitment outsourcing, the benefits and how to know if it's right your organisation
Growing at 3x the rate of the traditional staffing market organisations are increasingly turning to outsourced recruitment to drive cost and process efficiencies and reduce their risks. This white paper outlines the benefits and how to tell if outsourcing is for you.

Learn more

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Related news

EU businesses say goodbye to UK suppliers as Brexit bites into key relationships

Date: Monday, November 06, 2017

The survey of 1,118 supply chain managers in the UK and Europe also finds that two fifths (40%) of UK businesses with EU suppliers have begun the search for domestic suppliers to replace their EU partners.

Continue reading

Strongest rate of business activity growth for six months in October

Date: Friday, November 03, 2017

UK service providers indicated that business activity growth improved on its recent underwhelming trend in October.

Continue reading

UK manufacturing makes positive start to final quarter despite rising price pressures

Date: Wednesday, November 01, 2017

Output and new order growth remain robust
Continue reading

CIPS/Hays Procurement Salary Guide and Insights Survey 2018

Date: Monday, October 02, 2017

Please take part in one of the biggest salary surveys in the world - the CIPS/Hays Procurement Salary Guide and Insights Survey 2018

Continue reading

UK manufacturing sees further solid growth at end of third quarter

Date: Monday, October 02, 2017

Growth of new export business remained among the best registered over the past six-and-a-half years.

Continue reading

Related training course

Buying services

Date:

Wednesday 21 March 2018

Venue:

De Vere Colmore Gate

Address:

Birmingham

Fee:

Members - £324.00 per person
Non-members - £360.00 per person

View Course

Related concepts

How to Buy Consultancy

Management consultants have a real and valuable role to play in disseminating ‘good practice’ and creating an effective business culture. Properly commissioned and...

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Procurement Best Practice

Do you know how well your procurement processes are aligned to your strategic objectives? Or how your approach compares against best practice and your peers?

We’re speaking directly to a multitude of HR Services and Indirect Procurement teams to identify trends in best practice capability within HR Services Procurement with our best practice benchmarking survey.

Take part in the survey


This will used to produce a series of recommendations, case studies and articles to support the HR services procurement community, as well as a personal benchmark report that shows how your responses compare against your objectives and to those of your peers.

The survey should take approximately 10-15 minutes to complete and your responses are completely anonymous.

 

 

Is Statement of Work more of a problem than a solution?

Statement of Work use is on the rise but is it just a new area of rogue spend hiding headcount?                                                                                            

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How to get the most from your Vendor Management System (VMS)

A vendor management system is invaluable in automating processes for efficiency, tracking spend and enforcing best practice and policy in procurement of non-permanent workers. This blog covers three top tips from businesses who have implemented them on how you can get the most from yours.

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How to avoid risk in your resourcing spend

Addressing risk has always been a key concern for procurement professionals. This blog covers the common risk factors you need to take into account in recruitment spend and how to avoid them.

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Defining your procurement business case

Here’s how to demonstrate value and create a compelling business case for change when seeking to outsource your recruitment.                                      

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How to ensure your scope is fit for purpose

Once you’ve won over your stakeholders and convinced them of the need to outsource your resourcing you need to define the scope of your service. This blog covers the key areas you should consider.

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How to ensure vendor engagement in outsourcing

In this blog we explore how do to engage prospective suppliers to ensure you get the best response.                                                                                   

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5 most frequently asked questions when outsourcing recruitment for the first time

Considering a managed service programme (MSP) for the first time but not sure if your spend is high enough or how your supply chain will react? Here are the top five questions buyers ask and more importantly the answers!

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Is it time you took your MSP global?

As businesses increasingly look for a more strategic and globally aligned approach to the procurement of temporary resources here’s how to take your managed service programme global. 

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About Hays Talent Solutions

Hays Talent Solutions help you staff your world of work, intelligently. The outsourced resourcing division of Hays plc, we provide RPO, MSP and SOW services to help you access the talent you need better, faster and more cost effectively.

 
Born problem solvers...

Faced with a growing temporary workforce and rising staffing costs in 1994 a leading global bank turned to their key staffing supplier, Hays, for advice on how to increase the visibility and control of their hiring. A pure play specialist recruiter at the time we worked with the client to develop the best response, one company and system to manage all their recruitment for them. Following a review of all the solutions available the client awarded us with our first managed service. We installed people, process and technology to deliver the service and the rest as they say is history...

Founded based on our market expertise, technical excellence, partnership approach and ability to understand client needs, the thing we never forget – our success comes from helping you achieve yours. That’s why we like to start every relationship before the RFI or RFP, before the decision of what service is required, helping you explore the best possible solution for your needs.

 
But don’t just take out word for it

"Moving from over 20 suppliers to one MSP has been a positive step. For me the most important part of the operation is the Hays onsite team and manager who have worked tirelessly both within TfL and within the wider Hays organisation to ensure we have the capability we need to deliver roles from IT Enterprise Architects to Project Managers, Marketing specialists and Occupational Health Physicians, across the business, no mean feat for the third largest workforce in London. We prefer to work in partnership with Hays as we do with our other suppliers, not on a rigid contractual basis and the Hays team here have made this possible and successful.

The KPI’s have performed exceptionally well as the onsite recruiters have built up trust with line managers. We review KPI’s and SLA’s every 4 weeks and take a step back every quarter. The offsite team know the roles and requirements and are part of the TfL team. During a difficult time of reduced funding from central government and headcount controls, we have made significant savings through scale and streamlining our processes. Hays have designed new assessment processes to add value to our call centre workers and add value with our SAP and Oracle self-billing payroll.

The contract is performing well and I can recommend the Hays MSP service."

Clive Mills Chartered MCIPD, Recruitment Manager, Non Permanent Labour, Transport for London

 

Hays Talent Solutions, Poland (HTS) has served as the master recruitment and executive search partner for all IAG (International Airlines Group) GBS international operations, since 2014. Headquartered in Karków, Poland, IAG GBS providers Group procurement leadership for all IAG subsidiaries, including global airlines, Aer Lingus, British Airways, Iberia and Vueling.

Regardless of deadline or complexity, Hays have demonstrated unparalleled commitment, efficiency and fast paced delivery, to spearhead the recruitment of more than 250 candidates across all corners of the IAG GBS business.

On behalf of IAG GBS, I wish to highly recommend the services of HTS.
Raghbir S. Patter, Chief Operating Offiver, IAG GBS

Peak MatrixHackaton

Career Development

As a leading global specialist, Hays has a wealth of experience in the procurement and supply chain sector to support you every step of the way through your career.  

This area provides information and guidance from starting a career in procurement and supply chain management through to identifying career paths and plans for your future career.