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Supplier performance - measurement and management

Overview

Supplier performance - measurement and management 

Ensure your suppliers are achieving and maintaining positive working behaviours

 

By the end of this course you will be able to:

  • Understand the benefits of regular supplier performance management
  • Identify and develop appropriate key performance indicators (KPIs)
  • Carry out regular assessment and evaluation of suppliers using a variety of mechanisms and techniques including the use of service levels agreements (SLAs)
  • Develop strategies to reinforce positive working behaviours and prevent poor performance

 

Early bird booking available - see 'fee' tab for details.

Date: Thursday 29 March 2018
Venue: Novotel London Wembley
Fee: Members - £324.00 per person
  Non-members - £360.00 per person

Availability:

16 Places left - Booking ends on Wednesday 21 March 2018

Audience

Is it right for me?

 

This one-day course will provide guidance on maintaining strong supplier performance, with particular emphasis on the measures and performance criteria by which suppliers will be assessed.  Delegates will understand how to set and get agreement for appropriate and workable targets.  The course will also explore how to regularly evaluate supplier performance and how to address performance issues.

Programme

What key points will the training cover?

 

  • Performance management process
  • Key performance indicators (KPIs)
    - Target setting
  • Assessment and evaluation tools and techniques
  • Service level agreements (SLAs)
    - Agreeing SLAs
    - Mechanisms for monitoring SLAs
  • Performance reviews, outcomes and action plans

Speakers

CIPS Direct Associates are appointed for their extensive knowledge and experience in the procurement and supply sector.  The tutor for this course has been specially selected for their particular skills and expertise in the subject area.  This is a crucial part of CIPS' ongoing commitment to ensure all of our delegates have a high-quality, informative and enjoyable learning experience.

Fee

Member: £360 (excl. VAT)

Non-member: £400 (excl. VAT)

 

Early bird booking:
Make your booking early and receive a 10% discount on the standard price (above).

Conditions apply.  See 'venue' tab for individual closing dates.

 

Fee includes:

Lunch, refreshments and all course materials

 

Inclusive e-learning:

Performance improvement

Venue

29 March 2018
Novotel Wembley, London
(Early bird closing date: 26 January 2018)

 

16 October 2018
De Vere Colmore Gate, Birmingham
(Early bird closing date: 17 August 2018)

 

If you require accommodation for the night before this event, please contact the CIPS Accommodation Line on +44 (0)1780 484052.  All accounts must be settled in full on departure from the venue.
If your query is regarding course details (content, timings, costs, etc.), please contact ukskills@cips.org or call +44 (0)1780 761476.

If you require accommodation for the night before this event, please contact the CIPS Accommodation Line on +44 (0)1780 484052.  All accounts must be settled in full on departure from the venue.

If your query is regarding course details (content, timings, costs, etc.), please contact ukskills@cips.org or call +44 (0)1780 761476.

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