Business Process Re-engineering (BPR) encourages a full scale recreation of an organisation’s process. This is achieved by radically improving performance in customer service, operational costs and overall competitiveness rather than just focusing on localised improvements within functions which may not yield as dramatic a result.
Strong procurement teams are recognized by their stakeholders as integral business partners with a seat at the business leadership table.
Seventy-one percent of CFOs report that procurement lags most other functions in terms of rigor and depth of performance tracking.
Skilful procurement plays a key role at iconic Australian carrier – and brand – Qantas, its CPO Jane Harley tells Anna Scott.
Some people view quality as 'performance to standards'. Others view it as 'meeting the customer’s needs' or 'satisfying the customer' (Reid and Sanders)
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A new era is changing the procurement function, creating broader and deeper roles where buyers also need to be value brokers, and capture, retain and manage talent (Supply Management)
Kaizen is a management strategy that focuses on constant, process-oriented improvement (Imai, 1986)