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Business Process Outsourcing


Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider.

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CIPS Membership Review 2017

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The survey itself has been developed with the help of volunteer members to ensure that CIPS asks the right questions and better understands what matters to its key stakeholders.

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